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Statements PDF Print E-mail
Contents:   Statements | Understanding your statement | Change of information | Not receiving statements | Combining statements | Interest charges query
  
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Statements via email

To receive your statements via email, you need to register with the City’s e-Services website via the e-Services link on the City of Johannesburg’s homepage.

You will be asked to enter certain personal information and to choose a username and password. Then you can log on using your username and password.

Follow the Account by email links.

You need to keep us informed of any changes in your details:

  • Change of physical address;
  • Change of postal address;
  • Change of telephone numbers – home, work, cell;
  • Next of kin; and
  • Change of email address.

You can notify us of any changes by updating your information on the e-Services system or sending an email to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or fax us on 011 381 9377.

ANYONE owning a property or receiving a service from the City – be it electricity, water or waste collection – gets a monthly account from the City of Johannesburg.

Most customers receive their accounts through the post, with more than 170 000 customers getting their statements via email in addition to the posted account.

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City observes World Aids Day
VOUCHERS and furniture were distributed by the City to organisations that help in the fight against HIV as part of its observation of World Aids Day.
Motlana: the passing of a great man
NTHATO MOTLANA gave his life to helping others. He played an active role in the struggle against apartheid, and had several firsts for black business under his belt.
State gets Mandela records
MORE than four decades after Nelson Mandela stood in the dock at the Rivonia Trial, the trial records have been donated to the National Archives, helping to preserve the history of the nation.
A year of greats for Joburg
IT'S been a year of adding to the trophy cupboard for Johannesburg, from national to international awards and recognition.
Street race to be annual fixture
FROM next year, the WesBank Soweto Street Race will be an annual event, aimed at boosting motorsport in the township. An academy is also in the planning stages.

Pulse of the city

'Tis the festive season. What are you planning to do?
 

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