Statements via email

To receive your statements via email, you need to register with the City’s e-Services website via the e-Services link on the City of Johannesburg’s homepage.

You will be asked to enter certain personal information and to choose a username and password. Then you can log on using your username and password.

Follow the Account by email links.

You need to keep us informed of any changes in your details:

• Change of physical address;
• Change of postal address;
• Change of telephone numbers – home, work, cell;
• Next of kin; and
• Change of email address.

You can notify us of any changes by updating your information on the e-Services system or sending an email to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or fax us on 011 381 9377.