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GENERAL QUERIES 
0860-JOBURG
0860 562 874


emergencies

AMBULANCE, FIRE & JMPD
011 375 5911
10177 


ANTI-FRAUD HOTLINE
0800 002 587


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Date of release: Friday , 09 December 2016

Daily water supply system status updates: Friday, 09 December 2016 (Morning)

Water supply status update by exception (i.e. areas affected due to supply constraint and not service interruption from occasional pipe burst): supply across the City of Johannesburg is normal, with reservoir levels across the city in a satisfactory position.

Unplanned interruption

Bryanston and surroundings
• Please note the water outage is caused by major burst pipe at corner Grosvenor road and Main Road.
• Affected areas: Ruimsig, Bryanston, Gallo manor, Pineslopes, Gallo Manor, Magaliessig and Fourways


Aeroton Reservoir
• Is currently running low due to consumption exceeding supply.
• We advise residents to reduce consumption to avoid serious water shortages.
• Affected areas: Diepkloof and Diepkloof & Exts.

Rabie Ridge Reservoir
• Is currently running low due to consumption exceeding supply.
• We advise residents to reduce consumption to avoid serious water shortages.
• Affected areas: Rabie Ridge & Exts, Commercia & Exts, Klipfontein & Exts, Glen Austin A.H and Jukskei View & Exts

Power Park Reservoir
• Is currently running low due to consumption exceeding supply.
• We advise residents to reduce consumption to avoid serious water shortages.
• Affected areas: Klipspruit & Exts, Pimville & Exts, Devland, Eldorado Park & Exts, Nancefield


Date of release: Thursday, 08 December 2016

Daily water supply system status updates: Thursday, 08 December 2016 (Afternoon)

Water supply status update by exception (i.e. areas affected due to supply constraint and not service interruption from occasional pipe burst): supply across the City of Johannesburg is normal, with reservoir levels across the city in a satisfactory position.

Unplanned interruption

Grand Central Reservoir
• Please note the water outage is caused by major burst pipe at corner Richards drive and Church street.
• technicians are onsite busy with repairs;
• there is currently no estimated time for completion of repairs.
• Affected areas: Grand Central Exts, Halfway house & Exts, Randjespark & Exts, Erand A.H.
• Roaming water tankers will be provided

Grand Central Tower

• Contractors damaged a pipe
• Team is busy with repairs
• Affected areas: Halfway House & Exts and Boulders Shopping Centre
• Roaming water tankers will be provided

Aeroton Reservoir
• Is currently running low due to consumption exceeding supply.
• We advise residents to reduce consumption to avoid serious water shortages.
• Affected areas: Diepkloof and Diepkloof & Exts.

Rabie Ridge Reservoir
• Is currently running low due to consumption exceeding supply.
• We advise residents to reduce consumption to avoid serious water shortages.
• Affected areas: Rabie Ridge & Exts, Commercia & Exts, Klipfontein & Exts, Glen Austin A.H and Jukskei View & Exts

Power Park Reservoir
• Is currently running low due to consumption exceeding supply.
• We advise residents to reduce consumption to avoid serious water shortages.
• Affected areas: Klipspruit & Exts, Pimville & Exts, Devland, Eldorado Park & Exts, Nancefield


Daily water supply system status updates: Thursday, 08 December 2016 (Morning)

Water supply status update by exception (i.e. areas affected due to supply constraint and not service interruption from occasional pipe burst): supply across the City of Johannesburg is normal, with reservoir levels across the city in a satisfactory position.

Unplanned interruption

Rabie Ridge Reservoir

•Is currently running low due to consumption exceeding supply.

•We advise residents to reduce consumption to avoid serious water shortages. 

•Affected areas: Rabie Ridge & Exts,  Commercia & Exts, Klipfontein & Exts, Glen Austin A.H and Jukskei View & Exts

Power Park Reservoir

•Is currently running low due to consumption exceeding supply.

•We advise residents to reduce consumption to avoid serious water shortages.

•Affected areas: Klipspruit & Exts, Pimville & Exts, Devland, Eldorado Park & Exts, Nancefield

 


 

Date of release: Wednesday, 07 December 2016

Daily water supply system status updates: Wednesday, 07 December 2016 (Afternoon)

Water supply status update by exception (i.e. areas affected due to supply constraint and not service interruption from occasional pipe burst): supply across the City of Johannesburg is normal, with reservoir levels across the city in a satisfactory position.

Unplanned interruption

Suburb: Tshepisong & surroundings (Postponed to 19:00 tonight)
Streets: All streets
Start Date: 07 December 2016
Time: 19:00-04:00 next Morning
Restoration: 06:00 am
Reason: 600mm Burst pie
Impact on customers: No water

Aeroton Reservoir
• Is currently running low due to consumption exceeding supply.
• We advise residents to reduce consumption to avoid serious water shortages.
• Affected areas: Diepkloof and Diepkloof & Exts.

Rabie Ridge Reservoir
• Is currently running low due to consumption exceeding supply.
• We advise residents to reduce consumption to avoid serious water shortages.
• Affected areas: Rabie Ridge & Exts, Commercia & Exts, Klipfontein & Exts, Glen Austin A.H and Jukskei View & Exts

Power Park Reservoir
• Is currently running low due to consumption exceeding supply.
• We advise residents to reduce consumption to avoid serious water shortages.
• Affected areas: Klipspruit & Exts, Pimville & Exts, Devland, Eldorado Park & Exts, Nancefield


Planned Interruptions

Suburb: Northriding & Surroundings (Cancelled until further notice)
Streets: All streets
Start Date: 06-07 December 2016
Time: 20h00pm – 20:00:00pm on the 07th Dec (28 hours interruption)
Restoration: 20:00pm-full restoration of water should be expected on the 08th December
Reason: Repair of 700 AC main
Impact on customers: No water

Areas to be affected:
Northriding, Kya Sands, Northlands Business and Deco Park, Bloubosrand, Johannesburg North,Noordgang, Parts of Craigavon, Maroeladal, Cedar Lakes, Cedar Creek, Broadacres, Cedar Avenue West, Needwood, Chartwell, Farmall, Steyn City.

Water tanks sites :

• Tanks will be filled at Cedar Lakes and the BP garage Broadacres Shopping centre
• Northlands Business and Deco Park
• Crèche in Agulhas rd
• Hyperion rd (Hampstead gardens)
• Cedar Creek
• Precision Street
• Thorntree complex in Cedar Ave West
• Talavera complex
• Runnymead and 3rd rd, Chartwell
Suburb: Malanshof
Streets: All streets
Start Date: 07 December 2016
Time: 08:00-15:00
Restoration: 15:00-18:00
Reason: Tie in
Impact on customers: No water
Water tanks sites:
• Silverpine and Republic
• Jan K Marais and Phillip Le Roux
• Walter Sisulu Hall


Date of release: Wednesday, 07 December 2016

Daily water supply system status updates: Wednesday, 07 December 2016 (Morning)

Water supply status update by exception (i.e. areas affected due to supply constraint and not service interruption from occasional pipe burst): supply across the City of Johannesburg is normal, with reservoir levels across the city in a satisfactory position.

Unplanned interruption

Suburb: Tshepisong & surroundings
Streets: All streets
Start Date: 07 December 2016
Time: No ETC
Restoration: No ETR
Reason: 600mm Burst pie
Impact on customers: No water

Aeroton Reservoir
• Is currently running low due to consumption exceeding supply.
• We advise residents to reduce consumption to avoid serious water shortages.
• Affected areas: Diepkloof and Diepkloof & Exts.

Diepkloof Reservoir
• Is currently running low due to consumption exceeding supply.
• We advise residents to reduce consumption to avoid serious water shortages.
• Affected areas: Diepkloof & Exts, Orlando East, Orlando Ekhaya and Noordgesig

Rabie Ridge Reservoir
• Is currently running low due to consumption exceeding supply.
• We advise residents to reduce consumption to avoid serious water shortages.
• Affected areas: Rabie Ridge & Exts, Commercia & Exts, Klipfontein & Exts, Glen Austin A.H and Jukskei View & Exts

Power Park Reservoir
• Is currently running low due to consumption exceeding supply.
• We advise residents to reduce consumption to avoid serious water shortages.
• Affected areas: Klipspruit & Exts, Pimville & Exts, Devland, Eldorado Park & Exts, Nancefield

Planned Interruptions

Suburb: Northriding & Surroundings (Cancelled until further notice)
Streets: All streets
Start Date: 06-07 December 2016
Time: 20h00pm – 20:00:00pm on the 07th Dec (28 hours interruption)
Restoration: 20:00pm-full restoration of water should be expected on the 08th December
Reason: Repair of 700 AC main
Impact on customers: No water

Areas to be affected:
Northriding, Kya Sands, Northlands Business and Deco Park, Bloubosrand, Johannesburg North,Noordgang, Parts of Craigavon, Maroeladal, Cedar Lakes, Cedar Creek, Broadacres, Cedar Avenue West, Needwood, Chartwell, Farmall, Steyn City.

Water tanks sites :

• Tanks will be filled at Cedar Lakes and the BP garage Broadacres Shopping centre
• Northlands Business and Deco Park
• Crèche in Agulhas rd
• Hyperion rd (Hampstead gardens)
• Cedar Creek
• Precision Street
• Thorntree complex in Cedar Ave West
• Talavera complex
• Runnymead and 3rd rd, Chartwell
Suburb: Malanshof
Streets: All streets
Start Date: 07 December 2016
Time: 08:00-15:00
Restoration: 15:00-18:00
Reason: Tie in
Impact on customers: No water
Water tanks sites:
• Silverpine and Republic
• Jan K Marais and Phillip Le Roux
• Walter Sisulu Hall


Date of release: Tuesday, 06 December 2016

Daily water supply system status updates: Tuesday, 06 December2016 (Morning)

Water supply status update by exception (i.e. areas affected due to supply constraint and not service interruption from occasional pipe burst): supply across the City of Johannesburg is normal, with reservoir levels across the city in a satisfactory position.

Unplanned interruption

Aeroton Reservoir
• Is currently running low due to consumption exceeding supply.
• We advise residents to reduce consumption to avoid serious water shortages.
• Affected areas: Diepkloof and Diepkloof & Exts.

Diepkloof Reservoir
• Is currently running low due to consumption exceeding supply.
• We advise residents to reduce consumption to avoid serious water shortages.
• Affected areas: Diepkloof & Exts, Orlando East, Orlando Ekhaya and Noordgesig

Rabie Ridge Reservoir
• Is currently running low due to consumption exceeding supply.
• We advise residents to reduce consumption to avoid serious water shortages.
• Affected areas: Rabie Ridge & Exts, Commercia & Exts, Klipfontein & Exts, Glen Austin A.H and Jukskei View & Exts

Power Park Reservoir
• Is currently running low due to consumption exceeding supply.
• We advise residents to reduce consumption to avoid serious water shortages.
• Affected areas: Klipspruit & Exts, Pimville & Exts, Devland, Eldorado Park & Exts, Nancefield

Planned Interruptions

Suburb: Sunninghill
Streets: Various streets
Start Date: 06 December 2016
Time: 08:00-15:00
Restoration: 15:00-18:00
Reason: Tie in
Impact on customers: No

Suburb: Northriding & Surroundings (Cancelled until further notice)
Streets: All streets
Start Date: 06-07 December 2016
Time: 20h00pm – 20:00:00pm on the 07th Dec (28 hours interruption)
Restoration: 20:00pm-full restoration of water should be expected on the 08th December
Reason: Repair of 700 AC main
Impact on customers: No water

Areas to be affected:
Northriding, Kya Sands, Northlands Business and Deco Park, Bloubosrand, Johannesburg North,Noordgang, Parts of Craigavon, Maroeladal, Cedar Lakes, Cedar Creek, Broadacres, Cedar Avenue West, Needwood, Chartwell, Farmall, Steyn City.

Water tanks sites :

• Tanks will be filled at Cedar Lakes and the BP garage Broadacres Shopping centre
• Northlands Business and Deco Park
• Crèche in Agulhas rd
• Hyperion rd (Hampstead gardens)
• Cedar Creek
• Precision Street
• Thorntree complex in Cedar Ave West
• Talavera complex
• Runnymead and 3rd rd, Chartwell
Suburb: Malanshof
Streets: All streets
Start Date: 07 December 2016
Time: 08:00-15:00
Restoration: 15:00-18:00
Reason: Tie in
Impact on customers: No
Water tanks sites:
• Silverpine and Republic
• Jan K Marais and Phillip Le Roux
• Walter Sisulu Hall


Date of release: Monday, 05 December 2016

Daily water supply system status updates: Monday, 05 December2016 (Morning)

Water supply status update by exception (i.e. areas affected due to supply constraint and not service interruption from occasional pipe burst): supply across the City of Johannesburg is normal, with reservoir levels across the city in a satisfactory position.

Unplanned interruption

Aeroton Reservoir
• Is currently running low due to consumption exceeding supply.
• We advise residents to reduce consumption to avoid serious water shortages.
• Affected areas: Diepkloof and Diepkloof & Exts.

Diepkloof Reservoir
• Is currently running low due to consumption exceeding supply.
• We advise residents to reduce consumption to avoid serious water shortages.
• Affected areas: Diepkloof & Exts, Orlando East, Orlando Ekhaya and Noordgesig

Rabie Ridge Reservoir
• Is currently running low due to consumption exceeding supply.
• We advise residents to reduce consumption to avoid serious water shortages.
• Affected areas: Rabie Ridge & Exts, Commercia & Exts, Klipfontein & Exts, Glen Austin A.H and Jukskei View & Exts

Planned Interruptions

Suburb: Sunninghill
Streets: Various streets
Start Date: 06 December 2016
Time: 08:00-15:00
Restoration: 15:00-18:00
Reason: Tie in
Impact on customers: No

Suburb: Northriding & Surroundings
Streets: All streets
Start Date: 06-07 December 2016
Time: 20h00pm – 20:00:00pm on the 07th Dec (28 hours interruption)
Restoration: 20:00pm-full restoration of water should be expected on the 08th December
Reason: Repair of 700 AC main
Impact on customers: No water

Areas to be affected:
Northriding, Kya Sands, Northlands Business and Deco Park, Bloubosrand, Johannesburg North,Noordgang, Parts of Craigavon, Maroeladal, Cedar Lakes, Cedar Creek, Broadacres, Cedar Avenue West, Needwood, Chartwell, Farmall, Steyn City.

Water tanks sites :

• Tanks will be filled at Cedar Lakes and the BP garage Broadacres Shopping centre
• Northlands Business and Deco Park
• Crèche in Agulhas rd
• Hyperion rd (Hampstead gardens)
• Cedar Creek
• Precision Street
• Thorntree complex in Cedar Ave West
• Talavera complex
• Runnymead and 3rd rd, Chartwell
Suburb: Malanshof
Streets: All streets
Start Date: 07 December 2016
Time: 08:00-15:00
Restoration: 15:00-18:00
Reason: Tie in
Impact on customers: No
Water tanks sites:
• Silverpine and Republic
• Jan K Marais and Phillip Le Roux
• Walter Sisulu Hall


Date of release: Thursday, 01 December 2016

Daily water supply system status updates: Thursday, 01 December2016 (Morning)

Water supply status update by exception (i.e. areas affected due to supply constraint and not service interruption from occasional pipe burst): supply across the City of Johannesburg is normal, with reservoir levels across the city in a satisfactory position.

Unplanned interruption

President Park Reservoir
• Is currently running low due to consumption exceeding supply.
• We advise residents to reduce consumption to avoid serious water shortages.
• Affected areas: Kaalfontein & Exts, Ebony Park & Exts, Ivory Park & Exts,President Park & Exts, Rabie Ridge,Glen Acres and Glen Austin.

Aeroton Reservoir
• Is currently running low due to consumption exceeding supply.
• We advise residents to reduce consumption to avoid serious water shortages.
• Affected areas: Diepkloof and Diepkloof & Exts.

Planned Interruptions

Suburb: Sunninghill
Streets: Various streets
Start Date: 06 December 2016
Time: 08:00-15:00
Restoration: 15:00-18:00
Reason: Tie in
Impact on customers: No

Suburb: Northriding & Surroundings
Streets: All streets
Start Date: 06-07 December 2016
Time: 20h00pm – 20:00:00pm on the 07th Dec (28 hours interruption)
Restoration: 20:00pm-full restoration of water should be expected on the 08th December
Reason: Repair of 700 AC main
Impact on customers: No water

Areas to be affected:
Northriding, Kya Sands, Northlands Business and Deco Park, Bloubosrand, Johannesburg North,Noordgang, Parts of Craigavon, Maroeladal, Cedar Lakes, Cedar Creek, Broadacres, Cedar Avenue West, Needwood, Chartwell, Farmall, Steyn City.

Water tanks sites :

• Tanks will be filled at Cedar Lakes and the BP garage Broadacres Shopping centre
• Northlands Business and Deco Park
• Crèche in Agulhas rd
• Hyperion rd (Hampstead gardens)
• Cedar Creek
• Precision Street
• Thorntree complex in Cedar Ave West
• Talavera complex
• Runnymead and 3rd rd, Chartwell
Suburb: Malanshof
Streets: All streets
Start Date: 07 December 2016
Time: 08:00-15:00
Restoration: 15:00-18:00
Reason: Tie in
Impact on customers: No
Water tanks sites:
• Silverpine and Republic
• Jan K Marais and Phillip Le Roux
• Walter Sisulu Hall


 

Residents are reminded that level-2 water restrictions are still in place and must be adhered to.

 Level-2 water restrictions according to section 44 (3) of the Water Services Bylaw states that all consumers are forthwith compelled:

 a)            Not to water and irrigate their gardens from  06:00 and 18:00 every day;

 b)            Only hand held hosepipes or bucket/watering cans are allowed outside these hours.

                Note that this is an additional requirement;

 c)            Not to fill their swimming pools with municipal water; and 

 d)            Not to use hosepipes to wash their cars, paved areas, etc.

 Water saving tips

 •      Don’t leave taps dripping;

 •             Take shallow baths; and 

 •             Use bathwater or grey-water to water the garden.

 We urge consumers to remain active partners in reducing the amount of water used in the City of Johannesburg,  and to report any form of vandalism and theft of water infrastructure to 0800 00 25 87.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; facebook: Johannesburg Water and our website www.johannesburgwater.co.za.

Regards,

For additional information please feel free to contact:

Ms Tidimalo Chuene

Manager: Marketing and Communications

This e-mail address is being protected from spambots. You need JavaScript enabled to view it


 

 

Daily water supply system status updates: Thursday, 08 December 2016 (Morning)

 

Water supply status update by exception (i.e. areas affected due to supply constraint and not service interruption from occasional pipe burst): supply across the City of Johannesburg is normal, with reservoir levels across the city in a satisfactory position.

 

Unplanned interruption

 

Rabie Ridge Reservoir

  • Is currently running low due to consumption exceeding supply.
  • We advise residents to reduce consumption to avoid serious water shortages.
  • Affected areas: Rabie Ridge & Exts,  Commercia & Exts, Klipfontein & Exts, Glen Austin A.H and Jukskei View & Exts

 

Power Park Reservoir

  • Is currently running low due to consumption exceeding supply.
  • We advise residents to reduce consumption to avoid serious water shortages.
  • Affected areas: Klipspruit & Exts, Pimville & Exts, Devland, Eldorado Park & Exts, Nancefield

Residents are reminded that level-2 water restrictions are still in place and must be adhered to.

 

Level-2 water restrictions according to section 44 (3) of the Water Services Bylaw states that all consumers are forthwith compelled:

 

a)            Not to water and irrigate their gardens from  06:00 and 18:00 every day;

b)            Only hand held hosepipes or bucket/watering cans are allowed outside these hours.

                Note that this is an additional requirement;

c)            Not to fill their swimming pools with municipal water; and

d)            Not to use hosepipes to wash their cars, paved areas, etc.

 

Water saving tips

•             Don’t leave taps dripping;

•             Take shallow baths; and

•             Use bathwater or grey-water to water the garden.

 

We urge consumers to remain active partners in reducing the amount of water used in the City of Johannesburg,  and to report any form of vandalism and theft of water infrastructure to 0800 00 25 87.

 

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; facebook: Johannesburg Water and our website www.johannesburgwater.co.za.

 

Regards,

 

Media enquiries only

Ms Tidimalo Chuene

Spokesperson for Johannesburg Water        

Tel:                              011 688 1577 / 082 604 6727

Email:                          This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

Customer service enquiries

24 hour Hotline:           011 375 5555/ 0860 562 874

SMS line:                    082 653 2143

Email:                         customer@jwater.co.za

24 hour JMPD line:     011 758 9650

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