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Paying your rates
RATES are payable monthly. As a property owner, you should make sure that the City has your current postal address so that you receive your account on time. Even if you do not receive a statement, you are still liable to pay your rates.
Sectional Title address information
Sectional Title holders receive individual rates accounts, with domestic refuse directly billed against the Sectional Title holder.
Accounts for water and electricity are still billed to the bodies corporate.
To ensure your receive your bills on time, make sure the City has your correct postal address. You can download a Postal Address Form or send a fax to 011 727 0189 or an email to
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, requesting a sectional title form. You can also request this form by email at
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. Return the form on this email, fax it to 011727 0189 or post it to:
Rates Policy Sectional Title forms
PO Box 1450
Johannesburg
2000
Payments
We have arranged a variety of quick and easy options for you to pay your rates and municipal services accounts.
Pay points
Remember to take your statement with you when paying your account. It can take up to five working days for your payments to reflect on your statement when you pay via a third party. Please retain your payment slip or receipt as proof of payment.
Electronic payments
Electronic payments make paying your account easier, quicker and safer. Payments can be made at any of the following pay points:
Your nearest branch of any major bank;
All Standard Bank service centres; Frequently Asked Questions
Via internet, telephone and ATM banking;
Post Offices, EasyPay outlets (including Pick ’n Pay, Shoprite Checkers, Spar, Best Electric, Lifestyle Living, Score, Lewis); or
Through EFT (electronic financial transfer).
You can register on the City of Johannesburg eServices to get your statement via email.
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