OFFICIAL WEBSITE OF THE CITY OF JOHANNESBURG     July 25 2014
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MEDIA ADVISORY

general

GENERAL QUERIES
0860-JOBURG
0860 562 874


emergencies

EMERGENCIES
011 375 5911

ANTI-FRAUD HOTLINE
0800 002 587

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Statements Print E-mail
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Statements via email

To receive your statements via email, you need to register with the City's e-Services website via the e-Services link on the City of Johannesburg's homepage.

You will be asked to enter certain personal information and to choose a username and password. Then you can log on using your username and password.

Follow the Account by email links.

You need to keep us informed of any changes in your details:

  • Change of physical address;
  • Change of postal address;
  • Change of telephone numbers - home, work, cell;
  • Next of kin; and
  • Change of email address.

You can notify us of any changes by updating your information on the e-Services system or sending an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or fax us on 011 381 9377.

ANYONE owning a property or receiving a service from the City - be it electricity, water or waste collection - gets a monthly account from the City of Johannesburg.

Most customers receive their accounts through the post, with more than 170 000 customers getting their statements via email in addition to the posted account.
 



Understanding your statement

Change of information

Not receiving a statement

Consolidating statements

Credit control queries

 

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