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Renew licence at Post Office
11 May 2011

More post offices are now allowing motor vehicle licence renewals in a move to make the process as smooth as possible for motorists.

ANOTHER 93 post offices in Gauteng would now provide motor vehicle licence renewals, the South African Post Office and provincial department of transport announced on 10 May.

 

MEC Ismail Vadi
MEC Ismail Vadi is pleased with partnership between Gauteng transport and SAPO
This brings the total number of post offices in the province offering the service to 259.

 

The announcement was made at the Jabulani Mall in Soweto. Gauteng roads and transport MEC Ismail Vadi, along with members of the transport department, Post Office officials and members of parliament attended.

According to the Post Office’s Ndala Mnisi, the motor vehicle licence renewal facility at these additional post offices is already functioning. Gauteng motorists have renewed more than 17 000 car licences at post offices in the past three months.

The event kicked off with the audience singing the national anthem, followed by speeches by Vuyo Mahlati, the chairperson of the SA Post Office board, and Vadi among others.

Car numbers
“When I joined the department of roads and transport, I was stunned to learn that our country had approximately nine million vehicles on the road and of that amount, 3,3 million were located in Gauteng,” said Vadi.

“A third of the country’s vehicles are on our roads. It is therefore no surprise that the administration process has the potential to be complex and may lead to a whole number of frustrated clients if not managed correctly.”

He added that the government was doing its best to ensure that it did away with or at best decreased the number of complaints it received from clients.

“Our collaboration with a reputable organisation like the SA Post Office, with its wide network covering the outlying areas in the province, will greatly assist us to achieve our objective of service delivery.”

The initiative was launched in 2009 and has become part of the broader strategy to locate services near clients. Motorists are able to renew their vehicle licences at shopping centres, malls and drive-through service centres.

“It is also worth mentioning that the Post Office has recorded over one million transactions in rendering vehicle licence renewal services. That is a remarkable achievement and a positive milestone,” Vadi said.

 

Mahlati
Vuyo Mahlati, chairperson of the SAPO board
As part of the province’s ambition to double the amount of people using the service, the department and the Post Office would work towards an extensive marketing campaign to promote it.

 

He said the Gauteng government aimed to make government services accessible to the people. Its partnership with the Post Office brought the service within easy reach and extended hours for renewals.

Government services
Mahlati said one of the Post Office’s goals was to enable the nation to connect effectively to government services. It also wanted to enable economic growth, be a partner of choice for government and business, and provide essential services to the people of South Africa.

“We achieve this by leveraging the unique assets we have – our extensive network of more than 2 400 post offices countrywide, our IT network and, more importantly, our frontline staff,” she added.

“We believe that bringing this government service to the people is not only about ensuring convenience for the people, but it will also help to promote a culture of law abiding and compliance with the country’s legislative provisions.”

With 259 post offices in Gauteng offering this facility, it meant that wherever motorists were, there would be a place nearby where they could renew their motor vehicle licences.

Licence renewals are in a basket of services possible at post offices, including payment of utilities like water, electricity and municipal rates. Post offices are also pay points for social grants.

“It is our long-term goal to ensure that the vast post office network becomes a hub of financial and government service delivery,” she said.

Post Offices
Download list of 93 post offices offering motor vehicle licence renewals here.

Post offices are open on Saturday mornings; some are even open on Sundays. No extra commission needs to be paid if vehicle licences are renewed at a post office.

Motorists need to have a green, bar-coded identity document to renew their licences. They also need to have the printed renewal notice they receive, or will have to complete the required documents at the post office.

Traffic fines from the Tshwane, Ekurhuleni, Potchefstroom, eThekwini and Cape Town metropoles can pay their fines at any post office anywhere in the country.

Mnisi said the Post Office constantly developed new services to meet the connectivity needs of the nation and partnered with the government to provide services to the public.

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