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Johannesburg's Migrants' Help Desk does all it can to assist foreign refugees who have fled hunger, poverty and violence in their home countries.
"MAKING Jozi work for migrants, making migrants work for Jozi" is the stated objective of the strategy document for the migrant help desk and Joburg's long-run migrant policy.
The City's Migrant Help Desk aims to ensure that migrants feel they are part of an inclusive city.
Its objectives are:
- To develop a service frontline that provides migrants with relevant information on available services;
- Develop and conduct anti-xenophobia awareness campaigns with City staff as well as local communities;
- Establish and maintain partnerships with migrant organisations to identify concerns and address service gaps; and
- Liaise with and lobby provincial government departments on issues relating to migrants.
General information
What help migrants need
Applying for asylum
Useful information
Health
Employment
Education
Residence permits
Contacts
Organisations
Assistance at the help desk
- Asylum seeking process and determination of refugee status;
- Accommodation and employment;
- Material assistance and requests for basic needs (food, clothing);
- Immigration procedures (various permits and visas);
- Foreign consulate and embassy details; and
- References and letters of motivation and verifications to prospective employers.
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