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City Power checks meters Print E-mail
28 June 2012

Auditors from Motla Consulting Engineers will be calling on all stands serviced by City Power, and customers are required to let them do their work.

CITY Power is auditing all meters in stands serviced by the utility to ensure accurate billing. The meter audit started on 26 June and will run for 12 months.

City Power is doing an audit of electricity metersCity Power is doing an audit of electricity metersThe power utility’s objective is to ensure that all proclaimed stands are metered, that correct meters are linked to the accurate properties and that they are properly serviced with electricity.

This is expected to help the City understand the challenges that customers face regarding electricity supply and to see to it that they are serviced effectively. Furthermore, it will ensure that correct data are used when customers are billed.

City Power has appointed Motla Consulting Engineers to collect the data. The audit schedule is available on the City Power website. The Motla team visiting each property can be identified as follows:

  • They are wearing reflective jackets with City Power and Motla logos;
  • They have identification cards; and
  • They have an audit authorisation letter from City Power.

Residents can make arrangements for the auditors to visit their properties at a particular time, but only when the auditors will be in their area. Customers who refuse auditors entry into their homes will have their electricity cut off, warns City Power.

It encourages people who have any doubts about the authenticity of the data audit contractors to contact Joburg Connect on 0860 562874 or Motla on 086 146 6852 or 073 001 0473.

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