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City servicesCity hails court rulingJOBURG’S decision to increase the rate ratio for commercial properties in its budget has been accepted by the court, following a Sapoa application to set it aside.Pikitup works on polling dayREFUSE removal will continue uninterrupted on the day of local government elections, with Pikitup doing its usual rounds.Billing queries being clearedWORK is forging ahead on resolving customers’ billing queries, with many applying for a discount, says the City. In all, it received 65 000 queries.Back to normal at PikitupGARDEN refuse sites will no longer be accepting domestic waste, which will again be collected by Pikitup or must be taken to a landfill.Pikitup strike is overREFUSE collectors have ended their three-week long strike, and operations are expected to back to normal soon.City continues with talksJOBURG and Samwu are at the CCMA trying to find a negotiated solution acceptable to all parties in a bid to end the strike by Pikitup workers.City works to resolve billing queriesTHE City is making headway in settling billing issues with over 35 000 billing queries resolved to date - and the offer to give discounts to customers with disputed bills of 90 days and longer still stands.City Power works around the clockPOWER has been restored to most northern areas affected by a black out on Wednesday. However, full power is expected back tomorrow.Pikitup in talks with unionBE patient, residents have been asked, as Pikitup works to avoid a full-scale strike by workers, who have been on a go-slow.Pikitup works through go-slowDESPITE a go-slow by workers, Pikitup is working hard to collect refuse from its customers. The north and west parts of Joburg are worst affected.Discounts on disputed City billsWORKING to resolve issues in its billing system, the City is already making good on the promise of the mayor and is issuing discounts and write-offs.City targets illegal dumpingA DAY-LONG service delivery tour including a clean-up campaign, with litter and rubble collected by City officials and members of the public.City Power gets smartINTELLIGENT technology is being installed in residences and businesses that will allow consumers to manage their use, and City Power to monitor problems.Pikitup works through holidaysRUBBISH will be collected as always on Human Rights Day, with Pikitup sticking to its usual daily schedule.Florida centre closed til JuneTHE Johannesburg Customer Service Centre in Florida will be closed from next week while it undergoes renovations. Other centres will be open.Repair work in RandburgJOBURG Water has warned residents in a number of Randburg suburbs of a disruption to their water supply from noon 10 March to the early morning of 11 March. Water tankers will be provided.Pipe bursts again in RandburgWATER supply is still disrupted in certain areas of Randburg, after the repaired water pipe burst again in the early hours. Water tankers have again been sent out.Repairs cause water disruptionsTANKERS have been sent to Randburg to supply water to residents because the water supply has been halted while emergency repair work is being undertaken.Work forges ahead at OlifantsvleiTHE Olifantsvlei Wastewater Treatment Works are being extended to more efficiently treat residential and industrial effluent. In all, there are six wastewater treatment works cleaning Joburg’s water.City sets up billing hotlineA DEDICATED task team has been established to deal with residents’ queries about their City accounts. It is just one of several measures the City is taking to deal with the challenges.* City moves to solve billing issues Page 4 of 10 |
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