City services

City moves to solve billing issues

SELECTED customer service centres will be open on Saturdays and Sundays during February and March to resolve billing issues as soon as possible, the City has said.

Joburg Water takes to Twitter

CUSTOMERS can now get real-time updates from Joburg Water about water saving and any water service issues. All they have to do is follow the utility on Twitter on @jhbwater.

Dump site closed for maintenance

THE well-used Ballyclare Garden Site will be temporarily closed by Pikitup for much-needed maintenance, the utility has announced.

Service delivery targeted

SHOPPING malls are being blitzed by the City, which is going all out to tell people about the services it delivers and career opportunities in the municipality.

Mayor addresses billing issues

JOBURG is taking a proactive approach to challenges within its billing system, with an unexpected visit by the mayor to the relevant departments among its strategies.

City campaign back at malls

INFORMATION on the City, as well as tips and advice on safety, are again being offered through the public safety mall campaign.

No billing crisis – mayor

ALL queries about incorrect bills have been assigned to special units for resolution and appropriate action is being taken. The customer remains king, says the mayor.

Careful eye kept on water

WATER in Johannesburg is constantly monitored – from tap water to koi pond water and everything between – to make sure it meets requirements and disease is kept at bay.

City companies deliver services

MUNICIPAL-OWNED entities are delivering on their core mandates, despite any strain on local government resources and the global economic woes.

Revenue extends hours

MAKE sure your municipal payments are up-to-date – or risk spending the holidays in the dark. The City’s customer service centres will stay open late to deal with queries.

Joburg Water reaches milestone

JOBURG Water is 10 years old – and it has been 10 years filled with hard work and successes, from improving infrastructure to winning awards for its treatment facilities.

Work as usual for Pikitup

AS always, Pikitup will be working on the public holidays this festive season – except Christmas Day – keeping Joburg clean for its citizens and visitors.

GIS for all seasons

FOUR seasons was the theme of GIS Day, which the City directorate used to explain the ins and outs of the technology and its applications.

Learn about maps on GIS Day

THE public is invited to learn about the mysteries and uses of geographic information systems, which map our world in more ways than the obvious.

More venues for clearances

IT is now possible to get property clearance certificates from City customer service centres, instead of having to go to Braamfontein for the documents.

Pensioners to benefit from property rebate

THE CITY is treating pensioners to an early Christmas by giving more elderly people the chance to qualify for a property rebate.

Water project back on track

OPERATION Gcin’amanzi is back in business. Following a constitutional Court judgment, Joburg Water is again upgrading the water infrastructure in Soweto.