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​​Region E Walk-In Centres

Walk-In Centres
The Walk-In Customer Service Centre has been established to improve service delivery. Services provided cover customer care, housing, trade licences, and rates and taxes.
The centre is an essential line of communication between the community and the City's administration and acts as a gateway into the administration. Customer care is usually the first point of contact for visitors or callers. It handles general enquiries and complaints by telephone, e-mail, fax or face-to-face at the centre. Brochures on the City of Johannesburg, maps and business directories are available, as is information on services, schools, restaurants, hotels, non-governmental organisations and so forth.​
Address​Services​Operating Hours
Alexandra Community Centre
Corner 8th Avenue and Roosevelt Street,
Alexandra
Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
New connections electricity, water and sewer
​Monday  -  Friday 7:30  - 15:30
3rd Monday of the month  - 8:30 - 15:30
​Modderfontein Customer Service Centre
Thornhill Street,
Thornhill Estates
Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
New connections electricity, water and sewer
Monday  -  Friday 7:30  - 15:30
3rd Monday of the month  - 8:30 - 15:30
137 Daisy Street
Corner Daisy and Grayston streets,
Sandton
Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
New connections electricity, water and sewer

​Monday  -  Friday 7:30  - 15:30
Last Saturday of every month  - 7:30 until 12:00
3rd Monday of the month  - 8:30 - 15:30
 

 

 

 

 

 

Region E Walk-In Centres