Region F Paypoints

Customer Service Centre Address	Services Offered	Hours
Thuso House Customer Service Centre 61 Jorissen Street Braamfontein (customer entrance is via Stiemens Street at the back of the building)	Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewer	Monday - Friday 7:30 - 18:00 Every Saturday - 7:30 until 12:00 1st Monday of the month - 8:30 - 18:00
Metropolitan Civic Centre 158 Loveday Street Braamfontein	Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewer	Monday - Friday 7:30 - 15:30 1st Monday of the month - 8:30 - 15:30
Eureka Customer Service Centre cnr Glenroy and Pioneer roads Pioneer Park	Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewer	Monday - Friday 7:30 - 15:30 1st Monday of the month - 8:30 - 15:30
South Hills Housing cnr Lindley and Geneva streets South Hills	Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewer	Monday - Friday 7:30 - 15:30 1st Monday of the month - 8:30 - 15:30
Reuven Customer Service Centre 40 Heronmere Road Booysens	Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewer	Monday - Friday 7:30 - 15:30 1st Monday of the month - 8:30 - 15:30
CJ Cronje Building 80 Loveday Street JHB	Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewer	Monday – Friday 7:30 – 15:30 1st Monday of the month - 8:30 - 15:30