The Emergency Management Services (EMS) Directorates:
- Operations deals with the response to a wide range of incidents, such as fire, medical, rescue, water rescue and hazardous materials disasters. Employees are called FF/EMTs (firefighters and emergency medical technicians) as they fight fires and operate ambulances. Some are specially trained to cope with hazardous materials. Operations is also responsible for the Control Centre, which receives calls about disasters and dispatches emergency services
- Proactive Services and fire safety focuses on preventing fires. It focuses on code application, code enforcement and events management, among other aspects. Its main business is ensuring that buildings, building plans, transporting hazardous materials (hazmat) and events comply with fire safety laws.
- Corporate Services and Academy supports the EMS with a wide range of services, including training, fleet management, human resources, finance, administrative services and mess. Some of its key programmes are the chaplaincy service and employee assistance programmes.
- Strategic Support focuses on communications and marketing, quality assurance and research, transformation and employment equity, and special projects. Departmental planning, such as sector planning, business plans and scorecards, falls under this directorate. It also deals with organisational research, processes, capacity building, performance management, support, monitoring and reviews.
There are a number of laws and policies that govern the core functions of the EMS: the Disaster Management Act, the Municipal Systems Act, the Gauteng Ambulance Services Act, the Fire Brigade Act, the Health Services Act, the Road Traffic Act, the Veld and Forest Fire Act and the Communication Act.
|