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​​​Overview
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The City of Johannesburg Emergency Management Services (EMS) is the lifeline of Africa's most vibrant metropolis, protecting the lives and property of nearly 6.13 million residents across more than 1 645 square kilometres.

The Department's primary mission is to provide fire protection, rescue services, and fire prevention, along with other essential public safety services, to all who live, work, and visit Johannesburg. The service operates through highly trained divisions in firefighting, rescue operations, proactive services, supported by advanced equipment and continuous training that meets international standards.

Established in
1890, the City of Johannesburg EMS has grown into one of the largest and most advanced emergency services units in Africa. Operating from 31 strategically located fire stations across the City's seven regions, the department responds to approximately 250 000 emergency calls every year.

Guided by its vision to be
“a leading, world-class African emergency management service," Johannesburg EMS remains committed to safeguarding lives, property, and the environment through rapid response, professionalism, and community-focused service delivery. Every day, our firefighters, paramedics, and rescue professionals stand ready — 24 hours a day, seven days a week — to serve with courage and dedication.​

Overview

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