Vision

The City of Johannesburg Emergency Management Services (EMS) aims to become a Leading, World-Class, African Emergency Management Service. Its core business is saving lives and property through pro-active interventions and preventative programmes. In this way it hopes to mitigate the costs of risk coverage for residents.

Mission

EMS will be the leader in the provision of emergency management services in Africa by pro-actively preserving life and property. It will achieve this through developing and deploying an effective human resources function, providing modern equipment and through community empowerment and education drives.

Core Mandate & Strategic Objectives

EMS core mandate is to save lives and property through rending of quality emergency, fire, rescue services, disaster management and public information education and relations (PIER), and bylaw enforcement within and beyond the borders of the City.

Strategic objectives:

• To empower communities with education and awareness on dangers of fire and empowerment on fire prevention programmes.
• To be a vigilant custodian of safety prescripts, by enforcing the city`s bylaws through Fire Safety.
• To provide efficient and effective response to emergency incidents of fire, Rescue and any others.
• To  provide efficient and effective support through quality evidence, result PAIA  driven support. ​​​