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​​​Region A Customer Service Centers​
Customer Service Centre address 

Services offered 
Hours 
Midrand Customer Service Centre

300 15th Road Randjespark

Midrand 

Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
New connections electricity, water and sewer.
Monday - Friday

7.30 am - 3:30

and

Last Saturday of every month 7:30 am - 12:00 

2nd Tuesday of the month  - 8:30 until 15:30 

Rabie Ridge Customer Service Centre

Ext 4 and 5

cnr Koraan and Kraai avenues

Rabie Ridge 
Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
New connections electricity, water and sewer .
Monday - Friday

7.30am - 3:30

2nd Tuesday of the month  - 8:30 until 15:30 

Ivory Park Customer Service Centre 1

Erf 4326

Makaya Drive

Ivory Park 

Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
New connections electricity, water and sewer.
Monday - Friday 

7.30am - 3:30

2nd Tuesday of the month  - 8:30 until 15:30 

Ebony Park Customer Service Centres

1605 Acacia Street

Ebony Park 

Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
New connections electricity, water and sewer.

Monday - Friday

7.30am - 3:30

2nd Tuesday of the month  - 8:30 until 15:30 

Mayibuye Customer Service Centre
 
Stand 2328
 
Commercial Ext. 34 

Mayibuye
Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
New connections electricity, water and sewer .
Monday  -  Friday
 
7:30  - 15:30 
 
2nd Tueday of the month - 8:30 until 15:30  

Diepsloot Customer Service Centre
 
383 Ngonyama Road
Diepsloot 

Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
New connections electricity, water and sewer.
Monday - Friday
 
7.30am - 3:30
 
2nd Tuesday of the month  - 8:30 until 15:3