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Customer Service Centre address 
Services Offered 
Hours 
Alexandra Community Centre

cnr 8th Avenue and Roosevelt Street

Alexandra 

Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
New connections electricity, water and sewer 
Monday  -  Friday 7:30  - 15:30
 
 
3rd Monday of the month  - 8:30  - 15:30 

Modderfontein Customer Service Centre

Thornhill Street

Thornhill Estates 


Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
New connections electricity, water and sewer 
Monday  -  Friday 7:30  - 15:30 
 
 
3rd Monday of the month  - 8:30 - 15:30 

137 Daisy Street Corner of Daisy and Grayston streets, Sandton 
Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
New connections electricity, water and sewer 
Monday  -  Friday 7:30  - 15:30
 
Last Saturday of every month  - 7:30 until 12:00 
 
3rd Monday of the month  - 8:30 - 15:30