Customer Service Centre address
| Services Offered
| Hours
|
|---|
| Thuso House Customer Service Centre
61 Jorissen Street
Braamfontein
(customer entrance is via Stiemens Street at the back of the building)
| Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewer
| Monday - Friday 7:30 - 18:00
Every Saturday - 7:30 until 12:00 1st Monday of the month - 8:30 - 18:00
|
| Metropolitan Civic Centre
158 Loveday Street
Braamfontein
| Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewer
| Monday - Friday 7:30 - 15:30 1st Monday of the month - 8:30 - 15:30
|
| Eureka Customer Service Centre
cnr Glenroy and Pioneer roads
Pioneer Park
| Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewer
| Monday - Friday 7:30 - 15:30 1st Monday of the month - 8:30 - 15:30
|
| South Hills Housing
cnr Lindley and Geneva streets
South Hills
| Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewer
| Monday - Friday 7:30 - 15:30 1st Monday of the month - 8:30 - 15:30
|
| Reuven Customer Service Centre
40 Heronmere Road Booysens
| Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewer
| Monday - Friday 7:30 - 15:30 1st Monday of the month - 8:30 - 15:30
|
| CJ Cronje Building 80 Loveday Street JHB
| Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewer
| Monday – Friday 7:30 – 15:30 1st Monday
|
|---|
