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Roles of different stakeholders at the JOC
​Event Management Unit

Provides the event organiser with a standard JOC checklist for compliance for a successful event;
Assists with bookings for JOC presentations; and
Assists with all queries related to events in the city.
​Disaster Management

Needs a floor plan of the venue with evacuation routes;
Issues a final approval for any temporary structure and confirmation of public liability insurance;
On the day of the event, an incident report will be kept by the Venue Operations Centre (VOC); and
Manages a file of the event and monitors progress.
​City Parks

Assists with a list of park facilities and associated costs;
Provides park wardens by application, if required;
City Parks may provide a waste service – at a cost;
All additional requirements - sanitation, water, temporary structure plans, etc – are the responsibility of the event organiser; and
Parks should be left clean, tidy and undamaged; if not, City Parks will do the cleaning up and send the costs to the event organiser involved.
​City Power

Checks if there are electricity supply points at the venue;
Must be notified if a generator is to be used;
If additional power is required, the necessary application form has to be filled in and the event organiser will get written confirmation of what will be done - apply for this 30 days before the event;
Where no additional/temporary power is required, an inspector is sent to check for power/electrical compliance;
City Power may refer the event organiser to Eskom, depending on the venue; and
The event organiser has to pay for all costs upfront.
​Emergency Management Services (EMS)

The event organiser has to supply EMS with the following:
Any temporary or permanent structure to be erected, including site plans;
A request for medical services, or an operational plan for medical assistance if a private company will be used;
Requirements for collapsible fencing, flammable substances, compliance certificate for electrical work, plans for vehicles display in buildings, request for the allowance of open flames and pyrotechnics;
Local hospitals are to be notified;
A final certificate of compliance is issued prior to the event;
Identify ambulance evacuation routes and helipads;
Ensure all the necessary services are organised, such as fire engines, ambulances and response vehicles;
An EMS form must be completed and submitted to the EMS office; and
EMS payment must be done before the event.
​Environmen​tal Health Services

The event organiser must:
Inform Environmental Health about the upcoming event;
Produce a certificate of acceptability from caterers if food is to be served;
Apply for exception to noise compliance if it is an open-air event;
Have a waste management plan;
State if all service providers are to have specific accreditation to enter the venue;
Consult with Environmental Health on all of the following requirements: waste, water, sanitation and food; and
Ensure that venues and accommodation establishments such as hotels have been approved.
​Johannesburg Development Agency (JDA)

The JDA assists with the provision of venues.
​Johannesburg Metro Police Department (JMPD)

The event organiser must get an acknowledgement of application letter from the JMPD;
A Notice under the Regulations of Gatherings Act must be completed;
The metro police will identify general security needs and the Johannesburg police will specify security needs;
JMPD provides traffic control on public roads;
An indemnity form is to be completed and signed by the event organiser;
JMPD has to have an application for an event 30 days before the date of the event; and
JMPD assists with dry runs prior to big events, such as road races.
​Johannesburg Water

Event organisers must make sure that there is adequate water for the event; and
If a dedicated or additional water supply is required, Johannesburg Water has a number of options available that will be supplied on request.
​Johannesburg Road Agency (JRA)

The JRA and JMPD work closely together once initial qualified approval has been given; and
If road closures are required, a way leave application must be made, at a nominal fee.
​Johannesburg Metropolitan Bus Services

Buses can be hired form Metrobus;
Metrobus must be paid in advance;
The event organiser must complete an indemnity form;
Metrobus buses have passenger liability for their vehicles; and
They are driven by Metrobus drivers with professional drivers permits (PDPs).
​Pikitup

Pikitup is only responsible for public areas, i.e. streets;
If more waste removal services are needed, these can be discussed with Pikitup’s waste management consulting service; but
Should the event be held on private property and Pikitup does the waste removal, a fee is charged.
​South African Police Service (SAPS)

The SAPS heads up the VOC on the day of the event;
The SAPS must give the event organiser a confirmation letter stating that it is aware of the event; and
If private security companies are used, the SAPS must be given a security plan. 

Roles of different stakeholders at the JOC