Share this article

2008-02-26: Johannesburg Water customers beware

Johannesburg Water (JW), the water and sanitation service provider for the City of Johannesburg wishes to advise customers that our banking details for water and sewerage service payments have not changed as claimed.
A hoax email with JW, City of Joburg and Department of Water Affairs and Forestry logos addressed to unsuspecting customers with a fake signature is making its round claiming that JW have changed banking details with effect from 01 February 2008. This is not true and customers are advised not to deposit or make payments into the fake account.

The correct banking details for Johannesburg Water remain as follows:
Bank: ABSA
Account No: 405 439 4809
Branch Code: 637956

Customers are urged to ignore this mail or any other related pamphlets disguised as official correspondence from the entity or the City of Joburg. This is clearly the work of individuals or parties trying to defraud unsuspecting customers and this kind of actions are not only malicious and unethical but criminal and a disservice to residents of this city.

We have launched an investigation onto the origin of the fake correspondence and residents are also encouraged to make use of a Tipp Off Anonymous service on 0800 1500 should they wish to report the culprits. For any assistance, customers may call our Call Centre on 011 688 1500.