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2008-09-16: Telephone lines interruption

JOHANNESBURG Water (JW), the Municipal Owned Entity responsible for water and sanitation services in the city, wishes to inform customers of a planned telephone interruption at JW Call Centre. The interruption will take place on Saturday, 20th September 2008 between 12h00 and 16h00.

The telephone interruption is to allow technicians to upgrade JW's information technology system. The following mobile numbers may be used for emergencies during the upgrade:

076 161 9041
084 244 3292
082 558 1947
JW is well poised to meet the challenges of this growing City. We remain committed to ensuring that service levels improve continuously as we strive towards providing Johannesburg, Africa's World Class City, with world class water and sanitation services. JW apologizes for the inconvenience caused and assures customers of improved customer service after the upgrade.