19-03-2014: T-Codes project to address techinically faulty meters
Johannesburg Water has appointed 5 contractors to assist as well as address problematic meters across the city over a period of four months.
The objective of the contract is to ensure the effective and efficient metering of water being supplied to customers. Johannesburg Water recognises that when customers’ meters are in operational conditions at all times it will allow for accurate consumer consumption monitoring and billing. Meter installation and maintenance will also assist Johannesburg Water to be able to record water flow data and improve the quality of the water demand and conservation strategy.
The scope of the work that will be conducted by the contractors will include:
•Replacement of leaking/ faulty meters and valves
•The raising of meters which have become buried
•Locating meters which have been labelled “unable to locate”
•Where meters are located within customer properties, these meters are to be relocated to the outside of the customers’ property to allow easy access to Johannesburg Water meter reading staff
•Meters scheduled for replacement will be exchanged with above ground meters, to ensure that meters do not become buried in the future
Residents can rest assured that areas where work is conducted will be reinstated to the state that it was previously and that any new installation which is reported as being faulty, will be repaired by the responsible contractor.
This project will also curb the recent spike in the number of reported stolen domestic meters. The meters that are targeted are the old version one and contain little metal value. With the replacement of the meters through T-codes project, general pvc (plastic) meters are used.
Residents should take note that the above mentioned contractors will have identification tags with them and should not let people into their homes who do not have identification tags.
For more additional information feel free to contact me.
Millicent Kabwe
Manager: Communication and Marketing
011 688 1577
082 042 2517
millicent.kabwe@jwater.co.zaThis e-mail address is being protected from spambots. You need JavaScript enabled to view it
