Today, the Executive Mayor for the City of Johannesburg, Cllr Herman Mashaba, and the MMC for Finance, Cllr Funzela Ngobeni, will attend a billing open day taking place in Region F to view how the City is responding to unresolved billing queries.
The purpose of these open days is to provide our residents with an opportunity to resolve their long outstanding billing queries on the spot. On these days, emphasis will be placed on attending to all unresolved queries that are older than 30 days.
On these days, expert agents from City Power, Johannesburg Water, Pikitup, Valuations, Rates and Taxes, Planning, Billing Management, Customer Services and more are at hand to sort out all customers’ account related queries, with the hope of immediate resolution.
This is also provides residents with a chance to take up their concerns with senior management in the City, who will ensure each account receives the desired attention.
This billing open day will run from the 14-15 August 2019.
Details of the Mayor’s visit are as follows:
Time: 11:00 am
Date: 14 August 2019
Venue: Klipriviersberg Recreation Cente, Cnr Peggy Vera and Sunningdale Roads
The will be opportunities for interviews and photographs.
Media queries:
Luyanda Mfeka
Director: Mayoral Communications
Office of the Executive Mayor
Cell: 076 171 5978
Email: luyandam@joburg.org.za
Or
Happy Zondi
MMC’s Spokesperson
Contact details:
Email: HappyZ@joburg.org.za
Mobile: 082 373 6759 or 071 988 6965
