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​The City has set up an anti-fraud hotline that handles allegations of fraud, corruption, theft and other crimes of dishonesty committed against it. Reporting fraud is everyone’s responsibility – fraudulent behaviour affects all of us through increased bills and dangerous electrical connections, among others. If you suspect or are aware of fraud or corruption within the city, call 0800 002 587.


All allegations are thoroughly investigated and, where warranted, followed up with the full force of the law. All calls are treated in the strictest confidence and the callers may remain anonymous.

Fraud includes any illegal connections. These are any interference by unauthorised persons with the City’s power or water networks, or with meters.

Fraudulent actions include: