Revenue Customer Services

Revenue customer services centre
The City's revenue customer services centre is based st Thuso House, within a walking distance of the Metropolitan Centre, to the west of the Johannesburg Civic Theatre. This is the also City's central payment point: Address: Thuso House customer service centre 61 Jorissen Street Braamfontein For all billing queries, call Joburg Connect on 0860 562 874 or 0860-JOBURG, or fax your query to 011 358 3408/09, or email your query to joburgconnect@joburg.org.za FAQ for the Billing Regionalisation Project All you need to know about the City's regionalisation of billing and how it will affect you. Read More FAQ for Credit Control All you need to know about the City’s credit control and debt collection measures on all customer accounts. Read more City Power AMRT domestic meter reading City Power global meter reading Johannesburg Water meter reading Joburg customers should check when their meters will be read and when they will be billed. For those submitting their own reading please make sure it is one (1) week before the billing date. Download reading schedule here.
Revenue customer services centre

Revenue customer services centre

The City's revenue customer services centre is based st Thuso House, within a walking distance of the Metropolitan Centre, to the west of the Johannesburg Civic Theatre.

This is the also City's central payment point:
Address:

Thuso House customer service centre
61 Jorissen Street
Braamfontein

For all billing queries, call Joburg Connect on 0860 562 874 or 0860-JOBURG, or fax your query to 011 358 3408/09, or email your query to joburgconnect@joburg.org.za

FAQ for the Billing Regionalisation Project
All you need to know about the City's regionalisation of billing and how it will affect you. Read More

FAQ for Credit Control
All you need to know about the City’s credit control and debt collection measures on all customer accounts. Read more

City Power AMRT domestic meter reading
City Power global meter reading
Johannesburg Water meter reading

Joburg customers should check when their meters will be read and when they will be billed. For those submitting their own reading please make sure it is one (1) week before the billing date.

Download reading schedule here.

Revenue customer services centre